Excelling at Criterion 11: Community Engagement
HUD has provided an important example of how to democratize the federal evidence ecosystem. In spring 2023, HUD issued a Notice of Funding Opportunity (NOFO) focused on supporting community-based research designed to address homelessness. “Community-based research” is defined by HUD in the NOFO as “an approach that meaningfully engages the community that is the subject of the research, including community groups and people with lived experience.”
This definition explicitly aligns with the goal of broadening the set of voices making central contributions to the evidence generated from data-based or evaluative activities funded by federal agencies.
This approach to allocating HUD funding has other benefits, too: Beyond extending knowledge of how to address homelessness, it also will build and expand capacity for pursuing community-engaged research methods at colleges and universities and will strengthen partnerships between local nonprofit organizations and such higher education institutions. These positive ripple effects should diversify inputs to local and state knowledge chains while informing how HUD pursues its support of evidence-building among grantees in the future.
HUD first featured in the Federal Standard of Excellence in 2015. Its FY 2024 Discretionary Budget was $67.151 billion, the second-largest such budget of the 11 agencies in the 2024 Federal Standard of Excellence.
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HUD proactively engages residents and community partners — especially from historically underserved communities — to inform policy development and program design. Through practices like public comment periods, hearings, and direct dialogue with these groups, HUD ensures community voices shape policy. HUD’s Learning Agenda highlights the value of stakeholder feedback, based on listening sessions with people directly affected by its programs. The team overseeing this agenda worked closely with HUD’s Equity Leadership Committee to align it with the agency’s equity goals. HUD’s Program Evaluation Policy further emphasizes stakeholder input, especially from those with lived experiences, to guide research priorities, initiatives and program evaluations. The policy defines “engagement” as actively including perspectives from participants, grantees and underserved populations in research, ranging from initial input to full co-creation of research elements. In 2023, HUD issued a Notice of Funding Opportunity (NOFO) supporting community-based research on homelessness, which HUD defines as research that meaningfully includes the community being studied, ensuring diverse voices contribute to evidence generated by federally funded evaluations. In spring 2023, HUD issued a NOFO focused on supporting community-based research designed to address homelessness. “Community-based research” is defined by HUD in the NOFO as “an approach that meaningfully engages the community that is the subject of the research, including community groups and people with lived experience.” This definition explicitly aligns with the goal of broadening the set of voices making central contributions to the evidence generated from data-based or evaluative activities funded by federal agencies. Read more on p. 33 of The Power of Evidence to Drive America’s Progress.
To support the building and use of evidence, HUD has an Evaluation Policy, Annual Evaluation Plan and Learning Agenda. The agency’s Evaluation Policy enhances the transparency of evaluation results by publishing interim results, utilizing more data-sharing licenses and ensuring data privacy requirements. The policy also “reaffirms HUD’s commitment to conducting rigorous, relevant evaluations and to using evidence from evaluations to inform policy and practice.”
HUD provides guidance and resources to support state and local grantees to evaluate programs and build necessary data systems and capacity. The agency has many Notices of Funding Opportunity (NOFOs) and research grants with goals that include improving data and research capacity. One example is the FY 2022 HUDRD Grants for University-Nonprofit Partnerships Supporting Community-Engaged Research Designed to Address Homelessness evaluation and related capacity-building is an explicitly named activity in multiple recent NOFOs. The agency also provides technical assistance (TA) for evaluation and data capacity/integration. Examples include the Community Compass Technical Assistance Capacity Building Program, which provides evaluation TA, and the Homeless Management Informations System, which offers data capacity-building TA through trainings.
In order to help leverage procurement to achieve equitable outcomes, HUD uses and encourages performance-based contract administration for multiple programs and public housing agency contracts. This is documented in the agency’s Annual Contributions Contract.
The Section 8 Housing Choice Voucher Program is an example of a HUD program that requires contracts to prioritize proposals that address the needs of people experiencing unfavorable outcomes, where practicable.
HUD’s FY 2022–26 Strategic Plan defines strategic objectives, priority outcome goals and program metrics supporting each objective. Strategic Plan goals were informed by people who are experiencing unfavorable outcomes; the agency gathered input at individual meetings, focus group discussions and through surveys to ensure HUD services help all who need them.
The agency tracks progress on the Strategic Plan’s key performance indicators in its Annual Performance Plans.