U.S. Department of Transportation (DOT)

Evidence Highlight

Excelling at Criterion 04: Evaluation Policy, Plan and Learning Agenda

With the passage of the Infrastructure Investment and Jobs Act (IIJA) in November 2021, Congress authorized significant investments in airports, roadways, bridges, railways, transit, and ports, emphasizing climate change, resilience, equity, and safety.

DOT has increasingly integrated evidence into how it does business this past year to steward its expanded responsibilities under IIJA. Having launched a new Office of Performance, Evaluation, and Enterprise Risk (PEER) in May 2023, DOT has been busy setting it up for success. PEER’s charge is to “[ensure] that complete, accurate, and timely evidence, including program performance, program analysis, foundational fact-finding, and program evaluation information is available for use in budget, strategic, and operational decision making.”

And it’s off and running, taking a deeply thoughtful approach to how DOT works.

For example, DOT had already fulfilled the requirement of the Evidence Act by writing their FY2022-2026 Learning Agenda, outlining key questions to pursue answering as a whole agency.  However, to address emerging issues, PEER undertook the significant lift to update it two years later, even though DOT wasn’t required. The refreshed Learning Agenda covers 22 priorities, from distracted driving to supply chain disruption, and reflects input garnered through issuing a formal Request for Information in the Federal Register.

PEER has also created an Evaluation Community of Practice, for the first time bringing all of the department’s Operating Administrations together every other month to deepen leaders’ knowledge of what works and integrate it into the very fiber of DOT’s projects. PEER partnered this summer with the U.S. Government Service Administration’s Office of Evaluation Sciences, hosting two workshops to build capacity for generating evidence at DOT. PEER also oversaw the successful launch of a new online platform, which modernized previously manual processes and is now routinely used to store and share DOT’s performance data, so officials can, with a few clicks, quickly access accurate information about DOT’s progress on its work serving the American people.  This platform has been complemented by PEER’s creation this past year of a performance data management council, where directors in each Operating Administration are now working hand-in-hand to coordinate strategies for gathering that data in the first place.

The Impact

Historic investments in our nation’s infrastructure, among other critical areas of DOT responsibility, are being carried out with an even greater focus on learning and using what works, thanks in large part to the new PEER office.

DOT is new to the Federal Standard of Excellence in 2024. Its FY 2024 Discretionary Budget was $65.777 billion, the third-largest such budget of the 11 agencies in the 2024 Federal Standard of Excellence.

Leading Example

Identifying Key Outcomes and Tracking Progress

DOT’s Strategic Plan: FY 2022-2026 is organized into six strategic goals, with 17 strategic objectives aligned to the goals. It includes measurable goals to measure progress toward strategic objectives, which include achieving equitable outcomes informed by underserved communities. As part of this process, the department has committed to Key Performance Indicators and other performance goals to measure progress toward its strategic Equity goal within four strategic objectives: wealth creation, power of community, interventions and expanding access. The department’s FY 2024 Performance Plan and Report describe these performance goals as well as the associated metrics and the related next steps. DOT’s equity-focused performance goals were developed and refined, in part, through outreach and engagement with underserved communities, which took place during the development of the department’s annual Equity Action Plan. Individual programs/offices also track and report on progress toward their key outcomes. For example, the National Roadway Safety Strategy publishes an Action Tracking Dashboard, which is updated quarterly. It includes public tracking of equity-focused actions, such as “Consider equitable investment in historically disadvantaged and underserved communities for key discretionary grant programs that advance roadway safety.”

Promising Examples

01.
Evaluation Leadership
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Data Leadership
04.
Evaluation Policy, Plan and Learning Agenda
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Data Policies and Practices
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Strengthen State and Local Capacity
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Performance Management
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Community Engagement